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The Hidden Eye Advantage™

How to Spot What the Metrics Don't Show

1.5 SHRM PDCs 1.5 HRCI recertification credits

Discover how to recognize hidden workplace strain, identify overreliance risks, and strengthen leadership effectiveness before unseen challenges become costly organizational problems.

The Hidden Eye Advantage™ course cover, approved for 1.5 PDCs
Learning format
On-Demand Learning · Live Virtual Training
Continuing education
1.5 SHRM PDCs · 1.5 HRCI recertification credits
Instructor
Dr. Michelle Harris, DBH, LCSW
Price
$99 (On-Demand Learning) · Live Virtual Training: on request

Course overview

Your workforce metrics may be accurate, and still be missing the real problem.

Turnover reports, engagement surveys, productivity dashboards, and performance metrics give leaders valuable information. But they don't always reveal the full story. An employee may still be meeting every deadline while quietly carrying the workload of three people. A department may appear productive while growing increasingly dependent on the same few people to keep everything moving.

The Hidden Eye Advantage™ teaches HR and organizational leaders how to recognize what may be happening beneath the numbers—and what to do about it. You won't simply walk away with more awareness. You'll develop a practical strategy you can take back to your organization.

Who this course is designed for

HR professionals, organizational-development professionals, people managers, executive leaders, healthcare and behavioral-health leaders, and professionals responsible for employee engagement, retention, workforce strategy, and organizational effectiveness.

Learning objectives

Recognize what traditional metrics may miss

Identify early signs of workforce strain, disengagement, overreliance, and emerging retention risk.

Connect the data to the employee experience

Evaluate quantitative metrics alongside qualitative workforce information to uncover patterns and gaps.

Identify hidden organizational vulnerabilities

Recognize where repeated overreliance, unclear expectations, and capacity strain may be affecting performance and engagement.

Leave with a strategy for action

Use the Hidden Eye Advantage™ framework to identify an organizational concern and develop practical next steps.

Curriculum outline

  1. 01Welcome

    • What the Metrics Don't Show
    • Hidden Workforce Indicators
    • Connecting the Dots with Metrics to Employee Experience
    • The Hidden Eye Leadership Lens
    • From Insight to Action
    • Knowledge check
  2. 02Thank you

    • Course wrap-up and next steps

What's included

  • 90-minute learning experience
  • 1.5 SHRM PDCs upon eligible completion
  • 1.5 HRCI recertification credits upon eligible completion
  • Hidden Eye Advantage™ Organizational Self-Assessment Kit
  • Practical workforce assessment exercises
  • Knowledge check
  • Certificate of completion

Continuing education credits

Anew Health Solutions PLLC is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities. This course is also approved for HRCI recertification credits.

Credits
1.5 SHRM PDCs · 1.5 HRCI recertification credits
Instructional duration
90 minutes
Level
Intermediate
Prerequisites
None
Advance preparation
None
On-demand access
30 days of course access
How to report your credits

Completion requirements

Complete the required learning activities and pass the knowledge check to receive your certificate of completion and credit documentation.

Dr. Michelle Harris

Your instructor

Dr. Michelle Harris, DBH, LCSW

Founder & CEO, Anew Health Solutions PLLC

Behavioral Health Strategist | Leadership Wellness Consultant | Speaker | Six Sigma Black Belt

Dr. Michelle Harris brings more than 20 years of experience in behavioral health, organizational leadership, workforce-focused initiatives, and quality improvement.

Through The CLARITY Code Effect®, she helps organizations recognize hidden workforce and leadership concerns, strengthen organizational capacity, and develop practical strategies that support people, performance, and sustainable results.

Frequently asked questions

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